The LG (2") styles are compatible with Kadet LTD, Kadet Max LTD, Kadet Max, Buran III LTD and Citizen LTD. The MD (1.5") styles are compatible with Tensile Sling LTD, Tensile Sling, and Mini Kadet LTD.

Use the SIZE GUIDE on the item's page. Look there for measurements of the garment for the best fit!

Shoes are listed in US Men's sizing by default. In our shoes we suggest going down a half-size from a true Brannock Device size. For example, if you are a US Men's 10, you'd want a 9.5 in our shoes.

Please note, most of our shoes are slightly narrow, with a C width (PRO styles, Kursk AW, Southside and Dima). If looking for a wider fit, we have the Kursk TR and Storm 415 TR styles.

No - we cannot offer any customized or modified products.

The official material cleaning instructions for our bags: first treat with a dry solvent followed by a spray cleaner or detergent and water. Avoid chlorine or bleach based cleansers.

WARNING: Our bags are not machine washable - machines may twist and pull in ways that damage the materials.

We recommend using Simple Green (or another solvent) on the heavily affected areas. Then give the bag a warm bath using your regular dishwashing soap. You can use a nylon brush to lift any stains. Scrubbing reflective components will wear down the reflectivity - go gently!

We recommend cleaning any metal parts last to prevent rust. After cleaning a metal seatbelt buckle, lubrication of the inner spring is necessary to maintain function. Add a drop and wipe away any excess.

Once you are done cleaning, leave the bag open with lots of drying time, and if possible pull the liner inside out until dry. Don't use a heat drying method.

Please fill out our Contact Us form detailing your event. We get a lot of sponsorship requests - please do not be disappointed if we are unable to join the fun.

Sign In to your account to check order status.

Spam filters or misspelling of the email address at checkout may cause our messages to get lost. Feel free to reach out to Customer Care if you can't find the confirmation or tracking info.

No - we are unable to change your order. Once confirmed, your order is packaged for shipping as quickly as possible.

Feel free to reach out to Customer Care- we may be able to cancel the order. From there you would be welcome to set up a new order!

Promo codes are entered at CHECKOUT - after you have confirmed the cart. On mobile, this is after confirming shipping info.

Promotion codes will not combine with other offers or apply during site wide sale periods.

We accept Matercard, VISA and PayPal. We also offer instalment options with Shop Pay.

We offer free standard shipping on any orders over $150. Otherwise, there's a flat shipping rate of $15. 

We aim to dispatch orders within 1-2 working days.

During busy, or sale periods, the dispatch time may increase.

Sign in to your account to check your order status.

We only ship within Australia at this time.

If you are looking to order internationally, we'd recommend checking out our USA site chromeindustries.com which does ship internationally.

Orders are shipped as fast as possible - usually within a business day or two from the order confirmation.

Address changes must be done prior to the order leaving our warehouse and receiving tracking information. We are unable to change the address once the order has been handed off to the shipper. After that, you'll need to work with the shipper to make any changes.

If you have entered shipping information incorrectly please contact us using hello@chromeindustries.com.au. Include your order number and the address correction.

Within 30 days you can return your purchase from chromeindustries.com.au in like-new* condition with original packaging.

• Returns not accepted on items marked Final Sale
• We do not cover the cost of your return postage to us.
• Shipping costs are not refunded.
• Gifts can be refunded to the original purchaser only.
• Chromeindustries.com is unable process returns of items purchased at another online retailer or stores.

* "like-new" condition is unwashed and unworn. We recommend keeping original packaging while you decide about the product.

No - we are unable to offer exchanges. Instead, you can return and place a new order.

Sign in to your account here to check your return status.

We aim to process returns within 12 business days of receipt at our warehouse. You will receive notification via email that your refund has been completed.

Should your refund not be processed within 12 business days, please reach out to Customer Care with your order number.

To set up a return, first sign in to your account using the email from your order.

In your account order history select the order. Select the item/s that you want to return and choose a reason. Click Request return.

Once your return request is approved, you will receive an email with further instructions. We aim to process returns within 12 business days of receipt at our warehouse. You will receive notification via email that your refund has been completed.

Final Sale items will be marked “Final Sale”.

Final Sale items cannot be returned for a refund or credit and cannot be exchanged. If you attempt to return a final sale item purchased on chromeindustries.com.au, you will not receive a refund and the item will be returned to sender.

Chrome bags carry a lifetime warranty against defects in workmanship or materials. Chrome footwear and apparel carry a one-year warranty against defects in workmanship or materials.

Our warranty does not cover wear and tear or damage.

Review the warranty information and file a claim using the form. We'll ask for some pictures and your info.

We do not require product registration for our warranty! We recommend saving a digital copy of your receipt for future reference - proof of purchase is required for any warranty claims.

While we don't perform repairs ourselves, we may be able to recommend a repairer who can take a look at your bag and discuss your options.